Refund Policy

Maxentro offers subscription software. Refund eligibility depends on the payment provider, plan, usage, and applicable law.

General policy

• Trial accounts may be cancelled before paid billing begins.
• Paid subscription refunds may be reviewed within 7 days of initial purchase if usage is minimal.
• Renewal charges are generally non-refundable after the billing period begins, unless required by law.

Request a refund

Email support@maxentro.cloud with the account email, transaction ID, reason, and requested resolution.